Emblem gateway apartments denver Colorado 80249

The office staff is very rude. If you speak up about their service, they start their retaliation against you for speaking up. Then When you go to leasing office about your account, they ask you to leave. (The video recording was made with both party consent because they also video recorded me too and they waived their hand at the camera because they were aware of the recording.) these are the people who handle your account here. People who live here don’t pick up their dog’s poop and their dogs walk unleashed and the office staff don’t care and when I told this man that he needs to pick after his dog and has to leash it, he started following me. Very scary to live here. This is a terrible place, don’t live here and it is not luxury. Their stoves and ovens are outdated. There is no self cleaning option, there is no convection oven and when you bake, it doesn’t come out even. Their washer machine does not have the handwashing option and it is the kind of machine that you load from the top and it ruins your clothes and it is not a quiet machine. My washer machine wasn’t working and it took them 14 days to fix it. Their AC is the biggest problem. It is a very old kind of AC, where you have the AC unit on the ceiling in your bathroom and when you turn on the AC, it makes very loud noise like if you are in a factory. In addition, fan never stops, there is no off button for the fan. It stays on and makes that loud noise where you can’t even hear your tv. That also affects the light bill too. I asked the office to change the thermostat, but they never did. Then nine months later maintenance came and said it is not a thermostat, it is a sensor that wasn’t working properly and it took them 9 months to fix it. When I called the maintenance, the office staff came together and started video recording me inside my home, when I asked to stop, they didn’t. Refrigerator makes extremely loud noise when it works and all appliances are made with very cheap materials. Everything is very cheaply made and even carpet is shedding and balcony’s wood penal is coming off because of the weather changes. They said they have a security patrol but that turned out to be disguising because patrol officers number is disconnected. And there are a lot of suspicious activity in the parking lot, where I saw people even using the car steering wheel stopper to protect their cars. there is a construction everywhere. Right by your window on the north side, apartment complex construction and school construction, heavy dust. The office staff is very unprofessional Please note that this Emblem Gateway is owned and managed by Quarterra and Lennar. Stay away.